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  • Product Attachment Scale Become our friend to view this Tool/Method
    The Product Attachment scale consists of four items that are measured on sevenpoint Likert scales (1 = strongly disagree, 7 = strongly agree). The Dutch items are shown in italics.

    • This product is very dear to me (Dit product is mij erg dierbaar)
    • I am very attached to this product (Ik ben erg gehecht aan dit product)
    • I have a bond with this product (Ik heb een band met dit product)
    • This...
  • Context Mapping Tool Suite Become our friend to view this Tool/Method
    The contextmapping process is aimed at creating a map of the experiential landscape surrounding product use. This ‘map’ provides the design team with ‘survey-type’ to explore the terrain of user experience. In the method, participating users are first sensitized with a workbook, then take part in a generative session, the results of which are compiled in an open, visual-verbal summary for use by designers. Depending on the project,...
  • Inspiration & Assessment Cards Become our friend to view this Tool/Method
    IA Cards are a collection of hundreds of visual attractive cards, which are used for inspiration and assessment. The cards are divided in different sets with different themes
    such as people, animals, products, consumables, environments, abstract images and textures. The sets are composed based on three overall aspects: ambiguity, variety and aesthetics. The cards are relatively small (slightly smaller than credit cards) which make them...
  • Emofaces Become our friend to view this Tool/Method
    In response to a stimulus, respondents are invited to select one or more faces that best express their feelings. The scale consists of eight paper cards, each card depicting a face (both in a male and in a female version). Each face represents one of the octants of the ‘circumplex of emotions’ (Russell, 1980), a two-dimensional model of emotions. In that way, the faces represent emotions ranging between pleasant and unpleasant, and between...
  • Sensitizing Packages Become our friend to view this Tool/Method
    A sensitizng package usually consists of different materials. A design team creates a sensitizing package, which is given to a few (5-20) participants. The sensitizing package consists of various exercises and materials (e.g. workbook, photocamera, diary, maps, pens, scissors, audio recording etc), which will be filled by the user with observations, opinions, registrations, descriptions and interpretations of his/her life concerning a...
  • Bodystorming Become our friend to view this Tool/Method
    Bodystorming is where a scenario is set up and acted out. This can be in the studio, out on location with or without props. Bodystorming is also inexpensive and simple to undertake.
  • Cultural Probes Become our friend to view this Tool/Method
    Cultural probes are a collection of tasks that are sent to participants which they complete before returning the pack to the researchers. The content s of the packs are tailored to the topic area and the type of task(s) asked of the participants is potentially limitless. They can answer postcards with questions on, such as how was your day, tells us a joke, tell us about yourself etc. They can be provided with a camera and asked to take...
  • Ethnography Become our friend to view this Tool/Method
    Ethnography is a qualitative research method where researchers spend time with people relevant to the area of interest. They become immersed in how they live and begin to understand their habits, behaviour and language. Ethnography is a flexible method that can be applied overtly or covertly over an extended period of time. Researchers are able to collect first hand data and can ask questions on events as they occur. Sometimes researchers...
  • Extreme User Interviews Become our friend to view this Tool/Method
    For an extreme user interview two types of interviewee should be selected: those who are considered experts and are highly familiar with the topic; and those who are at the opposite end of the spectrum and are unfamiliar with the topic. Interviewing the extremes of the user population can provide insights into key issues and areas for improvement.
  • Shadowing Become our friend to view this Tool/Method
    Shadowing is when a researcher spends time, ideally a few days, with someone and they live that person’s life with them, observing them and even helping them. This is not a formal technique where there is a participant and a researcher, shadowing is more about ‘spending time with a friend’ in order to gather naturalistic information. Data can be collected using a video camera or via note taking. The type of data can vary from tangible...
  • Cultural Probes Become our friend to view this Tool/Method
    Cultural probes are a collection of tasks that are sent to participants, which they complete before returning them to the researchers. The pack’s contents are tailored towards understanding how people live and also to the topic area. The type of tasks asked of the participants is potentially limitless. They might include postcards with questions on, such as how was your day, tells us a joke, tell us about yourself etc. Or they may be...
  • Extreme or Lead Users Become our friend to view this Tool/Method
    These two solutions are more of a technique than method, which can contribute to an overall design methodology or research strategy. When working on a project, the designers can undertake an exercise to develop ideas that will suit and meet the needs of extreme members of the population, such as child, a drugsdealer or the Pope. This technique encourages the designer to consider the product, context, needs, usage and user emotions (etc) from...
  • SEGIT Become our friend to view this Tool/Method
    The method is a combination of techniques for assessing personal user experience from exploratory phase, using a repertory grid technique, with existing products, transforming them to analogies of interaction and then into scenarios grounded in user’s imagination. Specifically, they comprise a psychology based subjective interview, an experience analogies generation technique and an experience scenario-writing technique. It is possible to...